I was going to email you today to say thank you so much for the arrangements you made. We had a brilliant time and Mark was able to enjoy the night. And for me it is the first ever gig that I've actualy been able to see!
We were treated so well by Mike and the other staff - it was a truly pleasurable experience. It is very rare that customer service exceeds expectations but it is safe you say that you and your staff did just that.
I will be telling everyone I know about what good treatment we received and will definitely be returning for more visits.
Thank you again